Services and amenities in Cuenca’s historic center

Personalized service

Our team notes your preferences from the moment of booking and keeps them in mind throughout your stay.

Suites

Each suite features a living area, a desk, and a coffee station—offering the space of an apartment with the services of a hotel.

View the suites

Arrival and departure

Check-in from 2:00 PM and check-out by 12:00 PM. Early arrival or late departure can be requested at the time of booking.

24-hour reception

Our team assists guests in both Spanish and English.

Special requests

Whether it’s a table reservation at another local restaurant, planning a celebration, or recommendations for exploring Cuenca, simply ask at reception.

Laundry service

Available daily.

Parking

Private parking located 200 meters from the hotel, with a designated area for unloading luggage at the entrance.

Meeting room

For business meetings, the hotel offers a room equipped with a screen and high-speed Wi-Fi.

Extended stays

For stays lasting several weeks or months, rates are determined based on the duration.

Contact the hotel

Parc Royal Breakfast

Prepared with house-baked bread, regional fruits, and high-altitude coffee from Vilcabamba, in southern Ecuador. Vegetarian, vegan, and gluten-free options are available. Breakfast is included in all rates.

Lunch and dinner

Served by reservation in the lobby, amidst hand-painted frescoes by Fausto Merchán.

Bar

From 5:00 PM to 9:00 PM, the bar serves French wines, cocktails, and tapas.

Room service

Available from 7:00 AM to 10:00 AM and from 5:00 PM to 9:00 PM. The menu features chef-prepared appetizers served in your suite.

Tea ritual

The hotel serves single-origin teas, blends, and regional herbal infusions.

Guests

Even if you are not staying at the hotel, you can make a reservation for dinner or a drink at the bar.